ERP 2.0

Enterprise Resource Planning. Planning the resources of your business. Somehow that became shorthand for buying one enormous system and fitting everything around it.

Finance, inventory, purchasing, sales, HR, manufacturing. These are different jobs, done by different people with different needs. Putting them on the same invoice does not automatically make them work well together.

At the we-have-it-all pizza-burger-steak-kebab-sushi-tapas place?

Or at the place with the wood-fired oven and a very short menu?

Apply that same question to the software your people use every day. The finance team deserves proper finance tools. The warehouse deserves a system that understands warehouses. Your customers deserve a store built for buying.

Sorry if you are now thinking about pizza.

A collection of specialist tools can become a mess too. More apps is not the answer. Clear responsibility is.

Pick the source of truth for products, stock, customers and orders. Decide which system is allowed to change each thing, and how those changes reach the others. Make failures visible. Make the process understandable to the people using it.

We start with what Shopify already does well. Then we bring in specialist systems where the business needs them. That might mean keeping your ERP. It might mean asking it to do less.

Every part of your business deserves a good tool for the job. You should be able to replace a tool that stops doing its job without rebuilding everything else.

That takes proper data, sensible connections and a clear understanding of the operation. It is work worth doing.

That is ERP 2.0.